Kathy Hensgen joined Lulu Press, Inc. in 2010, bringing with her over 20 years of operations, professional services, client relationship and leadership experience. During her 7 years at Lulu, Kathy has held business unit responsibility for the Lulu.com self-publishing business and the Lulu Jr retail business, which offers award-winning bookmaking kits for children.
As COO, Kathy is responsible for all operational aspects of the business, to include international customer support, print and eBook distribution, professional services, channel partners, supply chain management and Lulu’s global print on demand network. As an active member in helping achieve Lulu’s 2016 B Corp certification, Kathy ensured that Lulu’s key values of equality, diversity and support of inclusion are constantly at the forefront of Lulu’s progress and innovation.
A native to North Carolina, Kathy graduated from Duke University with a Bachelor of Science in Psychology.